shipping

lighting and accessory shipping (canada)

We offer free Shipping to Canada on lighting and accessory orders over $750. Exceptions include deliveries to some rural locations, oversized items that do not meet courier requirements or items with other special circumstances. You will be notified of additional charges for approval prior to your credit card being charged. Orders under $750 are subject to a $45 handling fee.

In stock items are normally shipped within 48 hours of order, but many of the items that are offered are special order items. Special order items are drop shipped from the distributor or shipped via Attica Furnishings depending on destination. Delivery dates are good faith estimates only and are quoted in "business days"; this does not include weekends and statutory holidays. P.O. Box addresses are not acceptable for delivery.

normal delivery times (canada)

We do not keep inventory on all items. With the exception of showroom stock, all items have specific manufacturer lead times that can range anywhere from 1-16 weeks. Because these lead times change on a regular basis, please contact us for specific lead times. Lead times are estimates only. Manufacturers may indicate longer than stated lead times after orders are placed, subject to demand and availability.

furniture delivery (metropolitan halifax - nova scotia)

For furniture deliveries in the Metropolitan Halifax area the delivery fee is $79 for up to three pieces of furniture. Each additional piece after the first three is an extra $10.00. Furniture set-up fees are billed out at $89/hour.

furniture delivery maritimes (other parts of nova Scotia, new brunswick, prince edward island)

For other parts of Nova Scotia and New Brunswick, the delivery fee for furniture is generally $199.00 for up to three items. Some exceptions may apply. There will be a surcharge for some rural routes; other remote locations outside of major centers. This is due to a Delivery Area Surcharge applied by some shipping companies. Some furniture items may require special handling, and have a higher delivery fee. You will be notified in advance for approval before processing your credit card. We will always contact you, prior to applying shipping surcharges and prior to charging your credit card. Please note: requesting a specific date for delivery may greatly affect this shipping rate.

furniture delivery rest of canada

Please contact us for a freight quote. Our goal is to always ensure that your furniture arrives to you safely, and is delivered by a company that takes responsibility, so that you are not left with damaged items.

standard delivery service

Freight shipments are brought to the curbside only and do not include assembly, installation or delivery inside a residence or office. Some delivery companies may charge more if there are extraordinary shipping/delivery circumstances. If you have any concerns, please contact us.

damages

With freight shipments, you are also required to inspect the packaging and items immediately upon receipt and indicate on the packaging and/or paperwork if there is visible damage. You may choose to refuse delivery of the item(s) only if the damage appears severe. Please note that freight carriers will deny any damage claims if it is not noted on the delivery waybill at the time of delivery, before the carrier leaves.

return deliveries

Please note that for items that include free shipping, customers will be responsible for round-trip shipping costs on Freight Delivery returns that are not damaged or incorrect.

questions

For any questions regarding Freight Delivery, please contact us via email. Please include your order number in all communications.